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Shipping and Returns


SHIPPING

Willow Mae Designs has a flat shipping rate of $10 and an express shipping rate of $15. Your products will be sent within 1-3 days of purchase. 

If you are a Mandurah local you can receive FREE delivery or pick up by entering the code MANDURAH at the checkout. All items will be left in a safe place either in the letterbox or at the front door. If you require your item to be left in a specific place please write us a message during checkout.

If requiring international shipping please contact for an individual quote prior to checkout.

All of our items are sent with Australia Post and have a tracking number. Please contact after placing order if you require the tracking number.

RETURNS

Please choose carefully as we do not accept returns for change of mind. Please be sure to check shoe sizing chart to ensure correct size is ordered.

Returns or refunds will only be issued if an item is found to be faulty. All items are checked prior to shipping.